Frequently Asked Questions
Wait, what am I actually buying?
A hand-decanted portion of the fragrance named in the listing, in a labeled glass spray atomizer. The original full-size bottle in the photo is not included.
What sizes can I choose?
Most fragrances have 1 mL, 2 mL, 3 mL, 5 mL, 10 mL, and 15 mL options. Check the individual product page for current availability.
Why isn't my atomizer filled to the top?
Bottles are filled with the volume you ordered. For example, a 1 mL decant comes in a 2 mL bottle, and a 3 mL decant comes in a 5 mL bottle. That extra space is intentional.
Is this an official brand sample?
No. Eau Whatever Decants independently transfers fragrance from original bottles into smaller atomizers. We are not affiliated with or endorsed by the fragrance manufacturers.
Is the extrait the same as the eau de parfum?
They are different editions and can smell different. Choose the edition named on the product page rather than relying only on the bottle photo.
How many sprays will I get?
Spray counts vary with the atomizer and how it is pressed, so we sell by volume rather than promising a fixed number of sprays.
Can you help me choose?
Absolutely. Send a message with a few fragrances you love, notes you avoid, and what you are looking for.
When will my order ship?
Please allow 3–5 business days for your order to be prepared for shipment, though it is often ready sooner! This is processing time; delivery time is additional.
Do you accept returns?
All sales are final. Returns are not accepted.
Something wrong with your order?
Contact us with your order number and a description of the issue so we can review it. If your order arrived damaged, leaking, or incorrect, please include photos.
